> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackryze.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers to the most common Stackryze Domains questions.

Quick answers to common questions. For detailed guides, follow the links below.

<Note>
  Stackryze Domains is currently in beta and updated daily. If you spot an issue, let us know via the support channels at the bottom of this page.
</Note>

## Namespaces

### What namespaces are available?

Stackryze Domains registers names under four namespaces:

| Namespace     | Notes                                                  |
| ------------- | ------------------------------------------------------ |
| `indevs.in`   | The original namespace. Most existing names live here. |
| `sryze.cc`    | Short-form namespace, popular for projects.            |
| `ryzedns.org` | Open-community namespace.                              |
| `nx.kg`       | Compact namespace, intended for tooling and services.  |

Pick the namespace you want when you register. The same quota, lifecycle, and feature set apply to every namespace.

### Can I move a name between namespaces?

No. Once registered, the namespace is fixed. To switch, delete the name (subject to the cooling-off period) and re-register under a different namespace.

## General

### How long is my domain valid?

One year from registration. You can renew 60 days before expiry.

See [Managing domains → Renewing domains](/docs/guides/domains/managing-domains#renewing-domains).

### Is there a cost?

No. Stackryze Domains is 100% free, with no hidden fees.

### How many domains can I register?

Up to **4 names** per account, with one of each namespace (`indevs.in`, `sryze.cc`, `ryzedns.org`, `nx.kg`). Need more? Email [support@stackryze.com](mailto:support@stackryze.com).

See [Managing domains → Domain limits and quotas](/docs/guides/domains/managing-domains#domain-limits-and-quotas).

## Registration

### Can I change my subdomain name after registration?

No. Subdomain names are fixed at registration. To rename, delete the domain and register a new one.

### What if I make a mistake during registration?

Delete the domain within 15 days and register again. The name becomes available after the 7-day cooling-off period.

See the [Getting started guide](/docs/guides/domains/getting-started).

### Why was my domain registration rejected?

Common reasons: name too short or long, invalid characters, already taken, or in a cooling-off period.

See [Troubleshooting → Domain registration issues](/docs/guides/domains/troubleshooting#domain-registration-issues).

## DNS and nameservers

### What are nameservers?

Nameservers tell the internet where to find DNS for your domain. The defaults are `ns1.stackryze.com` and `ns2.stackryze.com`.

See [DNS providers](/docs/guides/domains/dns-providers).

### Can I use my own DNS provider?

Yes — Cloudflare, Route 53, Google Cloud DNS, DigitalOcean, and more. We document the setup for each.

Start with [Cloudflare setup](/docs/guides/domains/dns-providers/cloudflare).

### How long does DNS propagation take?

Typically 5–10 minutes, but up to 48 hours globally.

See [Troubleshooting → DNS and nameserver issues](/docs/guides/domains/troubleshooting#dns-and-nameserver-issues).

## Domain management

### How do I renew my domain?

Open **My Domains**, click **Renew**, confirm. It's free.

See [Managing domains → Renewing domains](/docs/guides/domains/managing-domains#renewing-domains).

### What happens if my domain expires?

| Timeline   | What happens                       |
| ---------- | ---------------------------------- |
| Days 1–15  | Grace period — domain still works. |
| Day 15     | Deleted, DNS removed.              |
| Days 15–22 | Cooling-off period.                |
| Day 22+    | Available for registration again.  |

See [Managing domains → What if you don't renew?](/docs/guides/domains/managing-domains#what-if-you-dont-renew).

### How do I delete a domain?

Open the domain page → **Danger Zone** → **Delete Domain**. DNS is removed immediately.

See [Managing domains → Deleting domains](/docs/guides/domains/managing-domains#deleting-domains).

### Can I restore a deleted domain?

No. Once deleted, a domain enters a 7-day cooling-off period. After that, anyone can register it again as a new domain.

See [Managing domains → Deleting domains](/docs/guides/domains/managing-domains#deleting-domains).

## Account and security

### Why do I need a GitHub account?

GitHub OAuth provides secure, accountable authentication. It prevents spam and lets us tie activity to a real identity.

### Can I use a brand-new GitHub account?

GitHub accounts must be at least seven days old.

See [Troubleshooting → Login issues](/docs/guides/domains/troubleshooting#login-issues).

### How do I change my email address?

Your account email is linked to GitHub. Update it in your [GitHub email settings](https://github.com/settings/emails).

## Troubleshooting

### My domain isn't resolving

Check nameservers, confirm DNS records exist at your provider, and wait up to 48 hours for propagation.

See [Troubleshooting → DNS and nameserver issues](/docs/guides/domains/troubleshooting#dns-and-nameserver-issues).

### I can't renew my domain

Renewal opens 60 days before expiry. Check your expiry date.

See [Troubleshooting → Domain management issues](/docs/guides/domains/troubleshooting#domain-management-issues).

### I accidentally deleted my domain

Deletion is permanent. Wait for the 7-day cooling-off period, then re-register the name.

See [Troubleshooting → Domain management issues](/docs/guides/domains/troubleshooting#domain-management-issues).

## Support

### How do I contact support?

* **Discord** — [Join the community](https://discord.gg/wr7s97cfM7) (fastest).
* **General** — [support@stackryze.com](mailto:support@stackryze.com).
* **Security** — [security@stackryze.com](mailto:security@stackryze.com).
* **Abuse** — [reportabuse@stackryze.com](mailto:reportabuse@stackryze.com).

<Warning>
  We only contact you from official `@stackryze.com` addresses. Anything else is not from us.
</Warning>

### How long does support take to respond?

Typically 24–48 hours on business days. Discord is faster for live help.

## More help

<Columns cols={2}>
  <Card title="Getting started" icon="rocket" href="/docs/guides/domains/getting-started">
    Register your first domain.
  </Card>

  <Card title="Managing domains" icon="gear" href="/docs/guides/domains/managing-domains">
    Renewals, updates, deletions.
  </Card>

  <Card title="DNS providers" icon="server" href="/docs/guides/domains/dns-providers">
    Setup guides for popular providers.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/docs/guides/domains/troubleshooting">
    Common issues and fixes.
  </Card>
</Columns>
